San Jose, CA
The Field Investigator (FI) directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. Investigators will conduct interviews, retrieve records, conduct research and prepare reports of investigations in compliance with federal standards, all laws, and other required federal agency regulations. Investigators type comprehensive reports summarizing facts obtained from these field source interviews and record information and submit for quality review and completeness. The work location will normally be in the field conducting investigations but may, at times, require reporting to a field office for meetings or training. Field Investigators engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U.S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships. Casework is performed throughout the geographic area of responsibility with travel to various places of employment, residence and educational institutions. Travel to other geographic locations (by car or plane) also may be required as needed.
The Field Investigator will be responsible for scoping and briefing casework to determine areas of investigative coverage required in accordance with applicable directives and investigative standards and conduct record checks to meet investigative requirements and obtain factual information from a variety of personal and record sources to produce a report of investigation containing all pertinent facts of an individual’s background and character, in accordance with government guidelines and instructions. Characteristics of the position include managing the batching and bundling of leads and general assignments to promote efficiencies and control costs to SCIS. Self-discipline, organizational skills, and writing ability within a metrics-driven environment are critical distinguishing elements of the position.
ᵒ Conduct interviews and background checks that help to ensure the safety and security of the nation.
ᵒ Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
ᵒ Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
ᵒ Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
ᵒ Compile information in a clear, concise report on a standardized reporting format.
ᵒ Meet quality, timeliness, and production metrics
ᵒ Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
ᵒ Assist in obtaining field work in a rapid, time-sensitive work environment.
ᵒ Ensure leads are completed in a timely manner and in accordance with investigative standards.
ᵒ May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
ᵒ Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.
ᵒ Other duties as assigned.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
Bachelor’s Degree or equivalent is required. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
San Jose, CA